Agentic Problem Solving from Jira

Published:

Built a Langchain-based agentic system at Cummins that automatically investigates and proposes solutions for Jira tickets.

Architecture:

  • Retrieves stored procedures, table definitions, and documentation from SQL databases
  • Embeds codebase documentation with incremental on-load updates using ChromaDB
  • Tool-calling agent orchestrator with capabilities to read source files, query databases, and parse Jira tickets
  • Manually annotated evaluation dataset from past Jira tickets for benchmarking retrieval accuracy

Tech: Python, Langchain, ChromaDB, Jira API